Customer complaint and feedback form

This form allows you to lodge a complaint or provide feedback relating to the quality of services provided by DPIRD.
The fields with a asterix (*) next to them are mandatory.

Details of complaint/feedback
Area of interest
Your contact details
This section is to be completed by DPIRD staff only

If you are making a complaint, it will be recorded as part of the department’s complaints statistics. These statistics are published in our Annual report.

The information you provide on this form will be disclosed to the relevant business area to which this feedback relates.

Additional information

For assistance in lodging a complaint, please contact the Complaints Management Officer on +61(0)8 6552 2008 or at