Western Australia’s rural health, financial & information services support directory

Page last updated: Wednesday, 6 May 2020 - 9:55am

Western Australia’s rural health, financial and information services support directory: your guide to contacts for support and assistance. Download a copy of the support directory from the 'documents' section.

24 hour crisis counselling support

Contact service    

Crisis Care

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help.

free call 1800 199 008

Men's Domestic Violence Helpline

Counselling for men who are concerned about their violent and abusive behaviours

free call 1800 000 599  

Women's Domestic Violence Helpline

Support and counselling for women experiencing domestic violence free call 1800 007 339  


Provides access to crisis support, suicide prevention & mental health support services 131 114

Beyond Blue

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live. 1300 224 636
MensLine Australia

MensLine Australia is a telephone and online counselling service for men with emotional health and relationship concerns.

1300 789 978

Kids Helpline (ages 5 - 25)

Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25. free call 1800 551 800

Samaritans Crisis 

24/7 anonymous crisis support by phone. 135 247


Confidential information, counselling and support service. Open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse free call 1800 737 732

Suicide Callback Service

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. 1300 659 467

Mental Health Emergency Response Line

For anyone involved in a mental health emergency in the community – including individuals, families/carers, member of the general public or health professionals. 1300 555 788
Alcohol & Drug Support Line The Alcohol and Drug Support Line is a confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use. 9442 5000 / 1800 198 024
Parent & Family Drug Support Line The Parent and Family Drug Support Line is a confidential, non-judgemental telephone counselling, information and referral service for anyone concerned about a loved one’s alcohol or drug use. 9442 5050 / 1800 653 203

Note:  Some numbers will have options to select from when first  dialed. Delays may be experienced at times, when waiting for your call to be answered. There may be times where you’re redirected to message bank if the line is in use, the operator will return your call as soon as possible. Remember to leave your name and contact number.

Family counselling support

Family counsellors

Contact numbers

Central Agcare

Corrigin, Wickepin, Pingelly, Kulin, Brookton, Quairading, Narembeen, Kondinin, Bruce Rock, Hyden


9063 2037


Southern Agcare

9827 1552

Noongar counselling: Darkan, Arthur River, Wagin, Dumbleyung, Lake Grace, Nyabing, Pingrup

0427 192 155

Noongar counselling: Broomehill, Woodanilling, Gnowangerup, Ongerup, Jerramungup

0427 241 381

Katanning, Kojonup, Wagin, Tambellup

0427 441 459

Wheatbelt Agcare
Nungarin & Districts       

9046 5091
0488 465 081

Family Relationship AdviceLine

free call 1800 050 321


9325 6644

Ngala Parenting Line

free call 1800 111 546

Northern Districts Support Counselling

9971 1030

Relationships Australia (WA)

1300 364 277

Women's Health & Family Services 
Free support and counselling

free call 1800 998 399

Carers WA 1300 227 377

Amity Health
Mental health counselling for Wheatbelt and Great Southern. Referral from GP or allied health required.

9842 2797

Ancillary services


Ancillary services

Contact numbers

Avon Youth Services 
Areas from Northam, Merredin, Moora to Narrogin

9622 2612

Community Drug Service Team - Great Southern

9892 2100

Community Drug Service Team - MidWest/Murchison

9956 2424

Community Drug Service Team - Narrogin

9881 1999

Community Drug Service Team - Northam and Moora

9621 1055

Community Drug Service Team - South West

9721 9256

Community Drug Service Team - Merredin

9081 3396

Community Drug Service Team - Goldfields

1300 664 137

Mental Health Services - Albany

9892 2440

Mental Health Services - Esperance

9071 0444

Mental Health Services - Kalgoorlie

9088 6200

Mental Health Services - Geraldton

9956 2424

Mental Health Services - Narrogin

9881 0700

Mental Health Services - Wheatbelt

9621 0999

Rural Link

free call 1800 552 002

Share & Care Community Services Northam
Emergency relief, family assistance, financial counselling, home support service, women’s refuge. Available to people of the Coastal, Wheatbelt and Upper Great Southern regions.

9622 2828

Financial support services

Financial support service

Contact number

Department of Human Services - Centrelink

132 468

Farmer Assistance Hotline 
Income support programs for farmers and rural small businesses

132 316

ATO Debt Information Line

131 142

Rural Financial Counselling Services of WA

free call 1800 612 004

National Debt Helpline
Free service for individuals dealing with a whole range of financial concerns

free call 1800 007 007

General health

General health contact Contact number

Health Direct - 24 hour health advice
Free health advice you can count on, talk to a registered nurse

free call 1800 022 222

Information services

Information service

Contact number

Department of Primary Industries and Regional Development - South Perth

1300 374 731

Department of Primary Industries and Regional Development - Rural Business Development Corporation

The RBDC has support schemes including farm debt mediation and business management training

free call 1800 198 231

Department of Agriculture and Water Resources
Drought and rural assistance

free call 1800 900 090

Regional Investment Corporatation
Loans for farm investment, preparation for drought or affected by drought and water infrastructure

free call 1800 875 675

Australian Taxation Office Emergency Support Infoline 
Farm household allowance, concessional loan schemes, farm management deposits, taxation measures, managing farm risk program.

free call 1800 806 218

Wheatbelt Commonwealth Carer Respite Service
Support for caring relationships, information, respite care and support for carers and the people they care for.

free call 1800 052 222

Department for Communities
Provides a range of child safety and family support services to Western Australian individuals, children and their families.

free call 1800 176 888


WA Elder Abuse Helpline

1300 724 679

Cancer Council of WA
Information and support line

131 120

Women’s Information Service
The service provides information and referrals about issues such as health, finances, legal matters, counselling and domestic violence

free call 1800 199 174

Regional Men’s Health Initiative
Education and support for rural and regional WA

9690 2277

Small Business Development Commission

133 140
National Drought Map




Emergency contacts

Emergency services

Contact number

Police, Fire, Ambulance



Police assistance  

131 444

State Emergency Service

132 500

Poisons Information Centre

13 11 26

For more information

Contact emergencymanagement@dpird.wa.gov.au for additional information or any changes.